FAQ

How do I pronounce your brand's name?

"INTENTIONALLY__________." (with ten underscores) is pronounced, "INTENTIONALLY BLANK", like our URL!

Where are your shoes made?

We currently manufacture in two unique shoe regions. About 35% of our shoes are made in the South of Spain in the shoe manufacturing area of Elche. There we work with four factories, focusing in on their specialties, best utilized materials and areas

The shoe I want is sold out– will you get more?

The sold out sizes will have a "notify me when available", button. Make sure to sign up to receive an e-mail when back in stock!

Pre-sale Policy

When we offer PRE-SALE items, we work with our factory to give you dibs on restocks of the most popular items that our fans are dying to get back in stock! As you know we are a small brand and make our shoes in small batches. When you purchase on pre

I bought a shoe, but later it's on sale, can you retro-discount me?

We are a tiny company, and we view giving discounts as something to incentivize and reward, you, our fans! We do so sparingly, via our email blast or during peak times of the year. It is our pleasure! That said, we do not retro-discount any purchase.

What materials do you use to create your shoes?

We work with small tanneries and suppliers to find unique prints, textures, leathers and suedes. Almost all of our shoes are genuine leather, with leather lining and a memory foam footbed. In the instance that we use textiles, fabric, plastics, nylon

How do I know when my order is going to arrive?

Once your order is shipped, and physically en route to your hot little hands, you will receive a tracking number from us. Then you can stalk, click, refresh, until it’s in your waiting hands and then on your feet.

I placed an order on your site, how long will it take? Where does it ship from?

Most orders ship from our Los Angeles warehouse. We also ship from our Hudson, NY store. All orders ship within 2 business days of being placed into our system. Please note, we ship Monday through Friday, and are closed for shipping Saturday and Sund

How is the fit on your shoes?

While we try to make all of our shoes with assured fit, as you know some styles, models, shapes and models fit differently due to sizing, scale, shape or pitch. We suggest measuring your foot and comparing it to the fit notes of each shoe. One notati

May I use your pictures in my blog?

Yeah, girl! Feel free to use our pictures for anything non-commercial related as long as you credit us– we love a fan, and love to have our images posted.

Do you have a physical store?

Yes! We'd love to see your face. 504 Warren Street, Hudson, NY 12534. 518-821-7154. Please see hours below:. Monday: 11-6. Tuesday: CLOSED. Wednesday: CLOSED. Thursday: 11-6. Friday: 11-6. Saturday: 11-6. Sunday: 11-5

What forms of payment do you accept?

Visa, MasterCard, American Express, JCB, Discover, PayPal, ShopPay, AmazonPay, Klarna, and AfterPay!

Is it safe to use my credit card with "INTENTIONALLY__________."?

Yes, we do not store any card information. We use the Shopify platform for payments and you can view their full privacy policy here.

FAQ