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<p><span style="font-family: Arial,Helvetica,sans-serif;">Once your order is shipped, and physically en route to your hot little hands, you will receive a tracking number from us. Then you can stalk, click, refresh, until it&#x2019;s in your waiting hands and then on your feet.</span></p>

Once your order is shipped, and physically en route to your hot little hands, you will receive a tracking number from us. Then you can stalk, click, refresh, until it’s in your waiting hands and then on your feet.

How do I know when my order is going to arrive?

Return Policy

Final Sale Policy

How to Return

I can sell on Poshmark?

Returns

How do I pronounce your brand's name?

Where are your shoes made?

The shoe I want is sold out– will you get more?

Pre-sale Policy

I bought a shoe, but later it's on sale, can you retro-discount me?

What materials do you use to create your shoes?

I placed an order on your site, how long will it take? Where does it ship from?

How is the fit on your shoes?

May I use your pictures in my blog?

Do you have a physical store?

What forms of payment do you accept?

Is it safe to use my credit card with "INTENTIONALLY__________."?

How do I redeem IB reward points?

DOMESTIC SHIPPING (WITHIN THE CONTINENTAL USA)

CUSTOMS

LOST OR STOLEN PACKAGES

Shipping

Welcome to the Rewards Portal

Do my points and redemptions expire?

How can I see how many points I have?

How do I earn IB Rewards?

How do I redeem my rewards points?

What happens to my IB Rewards if I return my purchase?

Rewards

How do I know when my order is going to arrive?Updated a month ago