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<p><span id="isPasted" style="text-decoration:none;">Any points earned on purchases that are returned will be automatically deducted from your IB Rewards total.&#xA0;</span></p>

Any points earned on purchases that are returned will be automatically deducted from your IB Rewards total.

What happens to my IB Rewards if I return my purchase?

Rewards

Return Policy

Final Sale Policy

How to Return

I can sell on Poshmark?

Returns

How do I pronounce your brand's name?

Where are your shoes made?

The shoe I want is sold out– will you get more?

Pre-sale Policy

I bought a shoe, but later it's on sale, can you retro-discount me?

What materials do you use to create your shoes?

How do I know when my order is going to arrive?

I placed an order on your site, how long will it take? Where does it ship from?

How is the fit on your shoes?

May I use your pictures in my blog?

Do you have a physical store?

What forms of payment do you accept?

Is it safe to use my credit card with "INTENTIONALLY__________."?

How do I redeem IB reward points?

DOMESTIC SHIPPING (WITHIN THE CONTINENTAL USA)

CUSTOMS

LOST OR STOLEN PACKAGES

Shipping

Welcome to the Rewards Portal

Do my points and redemptions expire?

How can I see how many points I have?

How do I earn IB Rewards?

How do I redeem my rewards points?

What happens to my IB Rewards if I return my purchase?Updated a year ago